(One 25-30 minute video)
This customer satisfaction video by Brian Tracy positions three service-success rules in the minds of those who work with customers every day. Plus, learn four vital levels of customer service and why excellence in customer service is desired.

(Sixty-minute video, two 60-minute audios plus two workbooks)
What to do . . . how to do it . . . when and where to do it . . . it's all here! Discover the 21 steps to becoming an excellent manager. Concentrate your powers and master the seven vital functions of a manager.

How to achieve superior results with and through others. The key to effectiveness: determining critical result areas, setting measurable standards of performance, leading, communicating, team-building, delegating, motivating, negotiating, hiring, firing, conducting meetings, making decisions, and solving problems.

(A complete 1-hour seminar on video, with 2 audio cassettes and 2 workbooks)
Learn how to unlock the creative potential of your mind, and that of your team, to solve problems, make decisions and achieve breakthroughs in every area of your personal and business life — 21 different ways!

• Develop innovative ideas and strategies to improve sales, cut costs, solve problems
• Practice Brainstorming and Mindstorming on every obstacle or difficulty
• Make effective decisions that get immediate results
• Get everyone "thinking like a genius"
• Unlock your mental powers - for life!

(One 60-minute video)
With this program, you will learn the 10 C's of success; how to create a "force field" that attracts everything you need to realize your goals; the source of energy and enthusiasm; how to put the Law of Accumulation to work in your life.

You'll discover the one critical quality that will determine your success. You'll become more successful, positive and optimistic … an unstoppable human being.

(Sixty-minute video, two 60-minute audios plus two workbooks)
Learn how to recruit, interview, manage, motivate and build a top sales team.

In this powerful one-hour video seminar, with audio cassettes and workbooks, you learn how to set quotas, coach and counsel salespeople, run sales meetings, fire non-performers, and hit all your numbers.

Video, audio cassette, workbooks - complete program!

(One video)
In this sales-smart video, Brian Tracy literally tells you how to sell by tapping in to influential people, asking the right questions, building rapport, countering resistance and more. You'll also learn more secrets for approaching potential customers.

More Program Details:

(One 25-30 minute video)
Start prospecting, set a course of action and sell! Sounds easy, but selling is a combination of techniques that must be crafted and mastered before you can enjoy the benefits. The good news is that you can lock down a buying commitment, in just seven steps! And in this sales-savvy video, Brian Tracy tells all about tapping into influential people, building excellent rapport, pitching the right questions to make the sale, countering resistance and much more!

(Sixty-minute video, two 60-minute audios plus two workbooks)
Now you can think strategy, plan strategy, implement strategy and live strategy, secure knowledge that you've touched all the bases, covered all eventualities.

You will learn how to:

• Develop a clear sense of direction
• Select your driving force
• Create individual and team action plans
• Choose your competitors.
• Key military concepts applied to strategy
• Concentration of power
• Strategies for high profitability.
• Set standards of quality and service for achieving superior results.

(One 60-minute VHS videocassette)
Time management is now a skill you can learn quickly and easily. In this unique video, internationally renowned consultant Brian Tracy turns his organizational and business skills to the crucial issue of personal time management. You'll learn how to create a blueprint for each day that will benefit not only your work, but also your time with your family and friends.

Learn to develop the key requirements for success while ridding yourself of habits and deficiencies that could be holding you back. Travel down the "right" path for you, and do it at an accelerated pace.